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01 / AI Automation & Workflow Systems

Turn repetitive operations into systems that run themselves.

We map how work actually moves through your business, then build the automations that move it for you: leads routed, records synced, documents processed, reports assembled, exceptions flagged to a human.

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Builds from $5,000 · $750 diagnostic, credited within 60 days · Pricing

n8n · Order intake from the online store
n8n · AI customer inbox reader
The real n8n workflow for ai customer inbox reader, close up, with each app and step labelled.
Anonymized client projectReal n8n workflows, rendered from their exports. Names and data removed.

01 / Sound familiar?

What this fixes.

  1. 01

    Copy, paste, repeat

    Your team re-types the same data into three systems and hopes nothing gets missed.

  2. 02

    Follow-up by memory

    Next steps depend on someone remembering, so the busiest weeks are the leakiest.

  3. 03

    Fragile automations

    You already have zaps or scenarios, but nobody knows which ones break silently.

02 / In practice

n8n · AI customer inbox reader
The real n8n workflow for ai customer inbox reader, close up, with each app and step labelled.
Anonymized client project

Example: an order arrives.

  1. 01

    Store order lands and is logged to the master record

  2. 02

    Supplier line items split and sent in each supplier's own format

  3. 03

    Customer update drafted, held if tracking is missing

  4. 04

    Daily digest shows what is late and who owns it

03 / What we build

Typical solutions.

01

Workflow architecture

A written map of triggers, data, owners and failure paths before anything is built.

02

CRM and sales automation

Lead capture, routing, enrichment, follow-up sequences and pipeline updates.

03

Operations automation

Onboarding, orders, suppliers, invoicing and approvals connected end to end.

04

Document processing

AI extraction from emails, PDFs and forms into structured records, with checks against fabricated values.

05

Reporting

Daily or weekly digests assembled automatically from the systems you already use.

06

Monitoring and repair

Error handling, alerts and fixes for automations that fail without telling anyone.

04 / Everything included

The full list of what we build under AI Automation. Not sure where yours fits? Ask.

  • 01Business process automation
  • 02Workflow architecture & process mapping
  • 03CRM automation
  • 04Lead capture & routing
  • 05Sales follow-up sequences
  • 06Customer onboarding flows
  • 07Email automation
  • 08Appointment & scheduling workflows
  • 09Document processing & data extraction
  • 10Automated reporting & digests
  • 11Data synchronisation between apps
  • 12API integrations & webhooks
  • 13Internal operations automation
  • 14Order & supplier automation
  • 15Invoice & payment workflows
  • 16Approval workflows
  • 17Workflow monitoring & error alerts
  • 18Make.com scenarios
  • 19n8n workflows (cloud & self-hosted)
  • 20Zapier automations
Typical stackMake.comn8nZapierAirtableGoogle WorkspaceHubSpotGoHighLevelStripeWebhooks & APIs

05 / Proof

Real builds, not mockups.

All work

Workflows below are rendered from real production exports, with client names, data and credentials removed.

Every 2 hoursScheduleConfigSet fieldsRead SettingsGoogle SheetsRead OrdersGoogle SheetsRead Activity LogGoogle SheetsBuild DraftsCodeGmail: Create DraftGmailStamp Stage EnteredGoogle SheetsLog: Draft CreatedGoogle SheetsDraft Ready?IfPair DraftCodeHeld?IfLog: Held DraftGoogle SheetsRun NowManual runSend It?IfGmail: Send toCustomerGmailPair SentCodetruefalsetruetruefalse
n8n17 steps
ANONYMIZED CLIENT PROJECT

Every two hours, builds customer update emails from the order sheet. A draft that is missing a required fact is held and logged instead of being sent.

Rendered from the production workflow export. Labels anonymized; no data, credentials or settings included.

Read all 17 steps
  1. Schedule · Every 2 hours
  2. Manual run · Run Now
  3. Set fields · Config
  4. Google Sheets · Read Settings
  5. Google Sheets · Read Orders
  6. Google Sheets · Read Activity Log
  7. Code · Build Drafts
  8. If · Draft Ready?
  9. If · Held?
  10. If · Send It?
  11. Google Sheets · Log: Held Draft
  12. Gmail · Gmail: Create Draft
  13. Gmail · Gmail: Send to Customer
  14. Code · Pair Draft
  15. Code · Pair Sent
  16. Google Sheets · Stamp Stage Entered
  17. Google Sheets · Log: Draft Created
  • Schedule
  • Google Sheets
  • Code
  • Gmail
  • If
  • Manual run
01Client project · Ecommerce / specialist retailOrder, supplier and customer operations on autopilotEvery order is logged, split by supplier, chased and communicated automatically, with customer emails held back whenever the data to support them is missing.Read the case 02Client project · Events / entertainmentAI sales agent for marketplace event enquiriesNew enquiries from lead marketplaces are picked up, answered by an AI sales agent and written into the company's booking system without staff re-typing anything.Read the case 03Client project · Education / career consultingPersonalised career reports, generated and delivered automaticallyA student submits an intake form. Payment is collected, AI writes a personalised report, a branded PDF is generated and the follow-up sequence starts, with no manual step.Read the case

→ / Next step

Let's scope your ai automation project.

Share what you're trying to fix. We reply within one business day with questions and a suggested approach.

Start a project

06 / Questions

Common questions.

01Which platform do you build on?

Whichever fits your volume, budget and team. Make.com, n8n and Zapier each have strengths; for heavier logic we write code. We recommend the platform after mapping the process, not before.

02Can you fix automations someone else built?

Yes. We audit what exists, document it, add error handling and fix what is broken before adding anything new.

03Who owns the automations when you finish?

You do. Workflows and credentials live in accounts you control, with handover documentation so nothing depends on us.

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