00 / Journal
Notes from
the build.
Practical writing on automation, AI agents and the systems behind growing businesses. A new post every week.
01 / Latest
· 3 min
■ Integrations
How to connect a platform that has no API
Most integration projects hit one system that simply has no API. That is rarely the end of the road, but the workaround you choose decides whether it runs for years or breaks quietly next month.
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02 / All posts
- ■ AutomationWhy our automations refuse to invent dataThe fastest way to lose a customer's trust is an automated email with a tracking number that doesn't exist. We design every customer-facing workflow to hold, not guess, when information is missing.2 min
- ■ AutomationFive restaurant workflows worth automating firstRestaurants run on repetitive communication: confirmations, reminders, schedules, reorders. These five workflows are usually the best place to start, and each has one detail that decides whether it works.2 min
- ■ Voice AIWhat an AI receptionist can and can't do for a service businessAI voice agents can now hold a natural phone conversation, book appointments and update your CRM. They are not a drop-in replacement for your front desk. Here is where they help and where they don't.2 min
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