09 / Automation Care: Monitoring, Repair & Support
Automations fail quietly. We make sure you hear about it first.
Audits, repairs and ongoing care for automations and AI systems, including ones someone else built. Error handling, monitoring, documentation and fixes before a silent failure costs you a customer.
Builds from $5,000 · $750 diagnostic, credited within 60 days · Pricing
01 / Sound familiar?
What this fixes.
- 01
Silent failures
A scenario stopped running three weeks ago and nobody noticed until a customer complained.
- 02
Nobody knows how it works
The person who built it left, and the logic lives only in the platform.
- 03
Rising platform bills
Operations and task counts grow every month without anyone knowing why.
02 / In practice
Example: a workflow fails at 3am.
- 01
Failure caught by the error handler
- 02
Alert sent with the failing record
- 03
Retry or safe fallback runs
- 04
Fix shipped and documented
03 / What we build
Typical solutions.
Audit
A written inventory of what exists, what it does, what is broken and what is risky.
Repair
Fixes for failing steps, bad mappings, duplicates and expired connections.
Error handling
Retries, fallbacks and alerts so failures surface immediately.
Monitoring
Health checks and alerts sent to email, Slack or Telegram.
Optimisation
Fewer operations, faster runs and lower platform costs.
Care plans
Ongoing support with agreed response times for the workflows that matter most.
04 / Everything included
The full list of what we build under Automation Care. Not sure where yours fits? Ask.
- 01Automation audits
- 02Broken automation repair
- 03Error handling & alerting
- 04Workflow monitoring
- 05Performance & cost optimisation
- 06Maintenance plans
- 07Documentation & handover
- 08Platform migrations (e.g. Zapier to Make.com or n8n)
- 09Credential & access reviews
- 10Priority fixes for critical workflows
05 / Proof
Real builds, not mockups.
Workflows below are rendered from real production exports, with client names, data and credentials removed. App screens are from Pathfinder Ops, an original build running on fictional demo data that you can try yourself.
Retries: Screens from Pathfinder Ops, an original build running on fictional demo data. The live demo is fully interactive.
Reads new customer emails every two hours, uses OpenAI to extract order updates from each message and writes them back to the order sheet, logging every read.
Rendered from the production workflow export. Labels anonymized; no data, credentials or settings included.
Read all 22 steps
- Schedule · Every 2 hours
- Manual run · Run Now
- Set fields · Config
- Google Sheets · Read Settings
- Google Sheets · Read Suppliers
- Google Sheets · Read Orders
- Google Sheets · Read Products
- Google Sheets · Read Activity Log
- Code · Build Query
- Gmail · Gmail: List Mail
- Code · Pick New Mail
- If · Anything New?
- Gmail · Gmail: Fetch Message
- Code · Prepare Messages
- If · Anything to Read?
- OpenAI · OpenAI: Read Email
- Code · Apply Extraction
- Code · Flatten Updates
- Code · Log Line
- If · Has Updates?
- Google Sheets · Log Reads
- Google Sheets · Write Orders
- Schedule
- Manual run
- Google Sheets
- Code
- Gmail
- If
- OpenAI
→ / Next step
Let's scope your
automation care project.
Share what you're trying to fix. We reply within one business day with questions and a suggested approach.
06 / Questions
Common
questions.
01Do you support automations you didn't build?
Yes. Most audits are of systems someone else built. We document them first, then fix and harden what matters.
02What does a care plan include?
Monitoring, fixes, small changes and a monthly review, scoped to the workflows you depend on. The exact scope and response times are agreed per client.
03Can you move us off a platform?
Yes, for example from Zapier to Make.com or n8n, rebuilt and tested before the old version is switched off.