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03 / AI Voice Agents

Every call answered, qualified and logged. Even at 2am.

AI voice agents answer inbound calls, qualify callers, book appointments and update your CRM when the call ends. When a caller needs a person, they are routed to one with the context attached.

Builds from $5,000 · $750 diagnostic, credited within 60 days · Pricing

Make.com · Voice receptionist: post-call booking
Voice view: call list, waveform, AI call summary, transcript and the fields written to the CRM.
Demo dataWorkflow: anonymized client project

01 / Sound familiar?

What this fixes.

  1. 01

    Missed calls are missed revenue

    Evening, weekend and busy-hour calls go to voicemail, and most callers never leave one.

  2. 02

    Booking by hand

    Staff check calendars mid-call, then re-type details into two systems afterwards.

  3. 03

    No record of the conversation

    When a caller rings back, nobody knows what was said the first time.

02 / In practice

Pathfinder Ops · demo workspace
Voice view: call list, waveform, AI call summary, transcript and the fields written to the CRM.
Demo data

Example: a caller rings after hours.

  1. 01

    Voice agent answers with your greeting

  2. 02

    Understands the request and checks the calendar

  3. 03

    Books the slot and texts a confirmation

  4. 04

    Call summary lands in the CRM by morning

03 / What we build

Typical solutions.

01

AI receptionist

Answers with your business details, hours, services and policies.

02

Booking and rescheduling

Checks availability, books, confirms by SMS or email.

03

Qualification calls

Inbound or outbound calls that ask your questions and score the answers.

04

Call routing and handoff

Transfers urgent or high-value callers to the right person.

05

Post-call automation

Transcript, summary and outcome written to your CRM automatically.

06

Voice and tone tuning

Voice, pacing and phrasing tuned so callers are comfortable talking to it.

04 / Everything included

The full list of what we build under Voice AI. Not sure where yours fits? Ask.

  • 01AI receptionist
  • 02Inbound phone agents
  • 03Outbound lead qualification
  • 04Lead reactivation calls
  • 05Appointment booking & rescheduling
  • 06Customer support calls
  • 07Call routing & live transfer
  • 08Follow-up calls
  • 09FAQ handling
  • 10Post-call CRM updates
  • 11Call summaries & transcripts
  • 12Voice & tone tuning
  • 13Telephony setup (numbers, forwarding, porting)
Typical stackVapiRetellTwilioElevenLabsDeepgramCartesiaOpenAIMake.com

05 / Proof

Real builds, not mockups.

Workflows below are rendered from real production exports, with client names, data and credentials removed. App screens are from Pathfinder Ops, an original build running on fictional demo data that you can try yourself.

pathfinder-ops / demo workspace
Voice view: call list, waveform, AI call summary, transcript and the fields written to the CRM.
Open live demo

Call log: Screens from Pathfinder Ops, an original build running on fictional demo data. The live demo is fully interactive.

WebhookWebhookAIAI: extract fieldsOutlook CalendarCreate an eventOutlookCreate and send amessageTwilioSend SMSOutlookCreate and send amessageGoogle SheetsAdd rowHas Start Time
Make.com7 steps1 AI
ANONYMIZED CLIENT PROJECT

Receives the voice agent's call data by webhook, extracts the booking fields with AI, creates the calendar event when a start time exists, sends email and SMS confirmations and logs the call.

Rendered from the production workflow export. Labels anonymized; no data, credentials or settings included.

Read all 7 steps
  1. Webhook · Webhook
  2. AI · AI: extract fields
  3. Outlook Calendar · Create an event
  4. Outlook · Create and send a message
  5. Twilio · Send SMS
  6. Outlook · Create and send a message
  7. Google Sheets · Add row
  • Webhook
  • AI
  • Outlook Calendar
  • Outlook
  • Twilio
  • Google Sheets

→ / Next step

Let's scope your voice ai project.

Share what you're trying to fix. We reply within one business day with questions and a suggested approach.

06 / Questions

Common questions.

01Will it replace my receptionist?

It is best at the calls your team cannot take: after hours, overflow and repetitive requests. Most businesses use it alongside their team, with a handoff for anything sensitive.

02Can I hear one first?

Yes. Our live demo lets you talk to a sample receptionist in your browser.

03Does it work with my phone number?

Usually yes, by forwarding or porting to a telephony provider such as Twilio. We confirm the right option on the strategy call.